For PAYware Mobile Warranty Terms & Conditions please refer to the documentation on the right.

 

Standard Limited Warranty Terms & Conditions

PAYware Mobile Warranty

  • Product warranty period and additional information for VeriFone-branded Products is available with the Products, on quotations, or upon request. VeriFone generally provides a limited hardware warranty of 12 months in the United States. The warranty period for each Product is calculated from the date the Product is shipped from VeriFone's facility or the date title to the Product passes to Customer, whichever date is earlier.
  • VeriFone warrants that each hardware Product shall be free from faulty workmanship and defective materials during the applicable hardware warranty period.
  • VeriFone warrants that all software components of each Product shall substantially conform to the written documentation designated by VeriFone for use with such software components during the applicable software warranty period.
  • VeriFone does not warrant that the operation of Products will be uninterrupted or error free.
  • If VeriFone receives notice of defects, or substantial non-conformance to written documentation during the warranty period, VeriFone will, at its option, repair, or replace the affected Products. Customer will be responsible for return of such Products to VeriFone at Customer's expense together with written evidence that such Products are covered under warranty (i.e. a dated purchase receipt). During the standard warranty period VeriFone will return ship repaired or replacement Products, except for Products returned to Customer from another country, at the expense of VeriFone. Replacement products may be refurbished or contain refurbished materials. Repair or replacement of a Product (or any part thereof) does not extend the warranty period for such Product.
  • The above warranties do not apply to defects resulting from improper or inadequate maintenance by Customer; Customer or third party supplied software, interfacing or supplies; unauthorized modification; improper use or operation outside of the conditions specified for the Product considered out of scope; abuse, negligence, accident, liquid spillage, acts of nature such as flood or lightning damage, loss or damage in transit; improper site preparation; or unauthorized maintenance or repair. Repair by anyone other than VeriFone or an approved VeriFone agent will void this limited warranty.
  • In the event a Product returned is determined to be no trouble found, VeriFone may assess a reasonable fee for its test service plus return freight to Customer.
  • THE ABOVE WARRANTIES (I) DO NOT APPLY TO PRODUCTS NOT MANUFACTURED BY VERIFONE, SOFTWARE NOT DEVELOPED BY VERIFONE, CONSUMABLE ITEMS (E.G. PAPER AND RIBBONS), SPARE PARTS OR SERVICES, AND DO NOT APPLY TO PRODUCTS, OR COMPONENTS THEREOF (INCLUDING WITHOUT LIMITATION ANY SOFTWARE COMPONENT), WHICH HAVE BEEN ALTERED, MODIFIED, REPAIRED OR SERVICED IN ANY RESPECT EXCEPT BY VERIFONE OR ITS REPRESENTATIVES; (II) APPLY ONLY TO PRODUCTS SOLD AND USED IN THE UNITED STATES (IT BEING ACKNOWLEDGED THAT THE PRODUCTS ARE DESIGNED FOR USE IN THE UNITED STATES ONLY, AND USE OUTSIDE THE UNITED STATES SHALL VOID ALL WARRANTIES); AND (III) ARE EXCLUSIVE AND NO OTHER WARRANTY, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED. VERIFONE SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS.
  • IN ADDITION, THESE EXPRESS WARRANTIES ARE IN LIEU OF ANY OTHER LIABILITY OR OBLIGATION OF VERIFONE, INCLUDING WITHOUT LIMITATION ANY LIABILITY OR OBLIGATION FOR DAMAGE, LOSS OR INJURY (WHETHER DIRECT, INDIRECT, EXEMPLARY, SPECIAL, CONSEQUENTIAL OR INCIDENTAL) ARISING OUT OF OR IN CONNECTION WITH THE DELIVERY, USE OR PERFORMANCE OF THE PRODUCTS, AND REPAIR OR REPLACEMENT (AT VERIFONE'S OPTION) IS CUSTOMER'S SOLE REMEDY FOR ANY SUCH DAMAGE, LOSS OR INJURY. THE MAXIMUM LIABILITY OF VERIFONE UNDER THIS LIMITED WARRANTY IS LIMITED TO THE PURCHASE PRICE ACTUALLY PAID BY CUSTOMER FOR THE PRODUCT COVERED BY THE WARRANTY, REGARDLESS OF THE AMOUNT OF ANY OTHER DIRECT OR INDIRECT DAMAGE SUFFERED BY THE CUSTOMER.
  • VeriFone reserves the right to revise or update its products, software or documentation without notice. VeriFone also reserves the right to change the terms of its limited product warranty at any time.
  • All disputes or claims that a Customer wishes to assert against VeriFone, its Products or this limited warranty shall be subject to the exclusive jurisdiction of the courts of the county of Santa Clara, California USA. Customer and VeriFone each affirmatively waives any claim of forum inconvenience for resolution of any disputes in Santa Clara, California.




STANDARD LIMITED WARRANTY TERMS AND CONDITIONS